GET STARTED WRITING COMPLAINT LETTERS

Perhaps words are no more powerful than when laid down in the form of complaint letters. As the Bee Gees once noted, 'words are all I have' - and while the purpose of complaint letters is seldom to take someone's heart away, the words contained within them can be a powerful force nonetheless. A carefully crafted complaint letter will frequently result in a long running issue being resolved. Whereas email and phone complaints can often fall on disinterested and deaf ears, complaint letters will usually find their way to the person who can actually fix the problem.

What makes complaint letters so powerful?
The key is the way it is written. It is eloquent and to the point. It carefully lays out in detail what the problem is, and what must be done to rectify it. A complaint letter has been compared to a ticking time bomb. It suggests to the individual or organization concerned, that unless the issue is resolved to your satisfaction, other consequences could be on the horizon for them. Yet a successful complaint letter is never threatening, it must instead appeal to other sensibilities of its recipient.

What do we offer?
We do not simply provide you with template complaint letters that so often get ignored. Instead we will personally craft a letter specifically for your exact situation. Our letters have a reputation for getting results, in fact in some instances our letters have resulted in refunds, and replacement merchandise worth thousands of dollars.

Our service works like this. Simply fill in your details on the form below, including details on who you are wishing to lodge a complaint to, and what the exact issue is. Ensure that you include as much detail as possible, including any applicable times, dates, people involved etc. You can also pick the tone of the complaint letter you want written, from the options we suggest. You can also detail how you want the issue resolved by the person you are complaining to. Once you have submitted your information we will then put together a customized complaint letter for you. This will be emailed to you within 48 hours, and will be provided in a format ready for you to print, sign and mail.